For professionals

How to write a marine service quote the client will accept

Updated: 6 min readCaranva Boats

Quick answer

A good marine quote records the boat’s details (length, engine, port), describes the work clearly, itemises labour, parts, call-out and haul-out, states lead time and validity, explains how surprises are handled and sets out payment terms. Sending it quickly and in writing is what raises acceptance most.

Steps

  1. Ask for boat details: length, model, engine and hours, port and berth, photos or video of the problem.
  2. Describe the work in plain language: what you will do, what is excluded and the expected result.
  3. Itemise labour (hours × rate), parts and materials, call-out and haul-out or crane.
  4. State lead time, start date and quote validity.
  5. Explain how you handle surprises: notice and approval before continuing.
  6. Specify payment terms and warranty.
  7. Send it within 24 hours and offer to answer questions.

Before quoting: ask

A blind quote ends in an argument. Always ask for:

  • Boat length, model and year.
  • Engine make, model and hours.
  • Port, pontoon and whether the boat is afloat or ashore.
  • Photos or video of the problem or area (teak, gelcoat, switchboard).
  • When they need it done.

On Caranva Boats all this arrives with the request and you can ask for photos in the chat.

Quote structure

ItemWhat to include
DescriptionWhat you will do, with which materials, and what is excluded
LabourEstimated hours × rate, or fixed price
Parts and materialsReference, quantity and price
Call-outPer visit or included
Haul-out / crane / diverIf applicable, who books and pays
Lead timeStart date and duration
SurprisesHow they are notified and approved
Payment and warrantyTerms, deposit if any, warranty on parts and work
ValidityUsually 15–30 days

Fixed price or hourly

  • Fixed for defined jobs (antifouling, impeller change, polishing): clients prefer it.
  • Hourly with a cap for diagnostics and electrical faults, stating the rate and a maximum before checking back.

Surprises: the clause that prevents disputes

"If I find hidden damage when opening up, I stop, send you photos and an additional quote before continuing." That sentence protects you and reassures the client.

How to present it

  • Fast: under 24 h.
  • Short and readable on a phone.
  • With a clear recommendation when there are options ("I recommend option B because…").
  • Offer a 5-minute call for questions.

On Caranva Boats

The chat’s quote builder lets you itemise, send several options and have the client pay with protected payment: money is held and released to you when the client confirms (or 72 h after you mark it finished if there is no dispute). More in how Caranva works for professionals and how to get great reviews.

Frequently asked questions

Should I charge for travel to the marina?

Yes, but say so upfront. Include it in the fixed price or list it as a fixed call-out item. Clients don’t mind paying it; they mind discovering it at the end.

How long should a quote be valid?

15 to 30 days is usual. If parts prices are volatile, say so and review on acceptance.

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